Privacy Policy
Last Updated: December 23, 2024
At Sugar & Palms Bakery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
Information We Collect
Personal Information
When you create an account or place an order, we collect:
- Name and email address
- Delivery address and contact information
- Payment information (processed securely through our payment provider)
- Order history and preferences
Google Sign-In Information
If you sign in using Google, we receive your Google profile information (name, email, and profile picture) to create and manage your account. We do not access your Google password or other private Google data.
Automatically Collected Information
We automatically collect certain information when you visit our website:
- Device and browser information
- IP address and location data
- Pages visited and actions taken
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support and respond to inquiries
- Improve our products, services, and website experience
- Send promotional emails (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Keep you signed in to your account
- Maintain your shopping cart between visits
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information with:
- Service Providers: Payment processors, delivery services, and email providers who help us operate our business
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to protect your information and use it only for the services they provide to us.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of sensitive data (SSL/TLS)
- Secure payment processing through trusted providers
- Regular security audits and updates
- Access controls and authentication measures
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-Out: Unsubscribe from marketing emails at any time
- Data Portability: Request your data in a portable format
To exercise any of these rights, please contact us at the email address below.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Google Sign-In Privacy Notice
When you sign in with Google, we use Google's OAuth 2.0 authentication service. This means:
- We only request access to your basic profile information (name, email, profile picture)
- We never see or store your Google password
- You can revoke our access at any time through your Google Account settings
- Your use of Google Sign-In is also subject to Google's Privacy Policy
For more information, visit Google's Privacy Policy.